Updated: 01/05/09
They call it NETFILE, and most Canadians now have the option of using it to file their income tax returns over the Internet.
The NETFILE service is open from February 9, 2009 to September 30, 2009. Your 2008 income taxes are still due by midnight April 30, 2009.
With NETFILE you'll get an immediate confirmation that your return has been received, and the Canada Revenue Agency (CRA) claims you'll get a faster refund, possibly within two weeks.
However, it's not quite as simple as hitting the send button on your email program, so leave some time to get prepared and to get comfortable with the system.
Eligibility to File Taxes Online
Although most income tax returns can be filed using NETFILE, there is a list of restrictions to the type of returns that can be filed using the Internet. For example, you cannot use NETFILE
- to file a return other than for the current tax year
- if you are a non-resident of Canada
- if you are in bankruptcy
- if you have never filed a tax return with the CRA before.
Please check the restrictions list before you begin.
Software to File Taxes Online
To be able to file your tax return online, you must prepare your income tax form using commercial software or a Web application that has been certified by the CRA. The CRA tests and certifies software between December and March, so it is usually at least late January before a commercial tax software package is put on the approved list of certified software. Be sure the software you plan to use is certified for the current year. If you purchase or download your income tax software before it is certified by the CRA for use with NETFILE, you may have to download a patch from the software vendor.
Some software certified for use with NETFILE is free for individuals with low or modest incomes. Check the list of certified software and the vendor's site for specific details.
You will need to use a secure browser with 128-bit secure sockets layer encryption. If you already use online banking, it's likely you have a compliant browser. If necessary, directions to upgrade your browser are available.
Your browser must also have cookies turned on.
Identification for NETFILE
If you receive your T1 personal income tax forms in the mail, check the top left-hand corner of the mailing label for your personal access code.
If you do not receive a personal access code and are eligible to use NETFILE, call the NETFILE help desk and ask for one. You can also get an access code using the access code online service beginning February 9, 2009.
You will also need to provide your Social Insurance Number and date of birth when you file.
Getting Help with NETFILE
For help using NETFILE, consult CRA's Online Help. If you still need assistance, call the
NETFILE Help Desk: 1-800-714-7257
Remember, if you run into problems you can still file the old-fashioned way - by filling in the form, attaching the schedules and receipts, and getting it to the post office by midnight April 30.
